Microsoft 365 Copilot for Government Use: Efficiency, Communication, and Insight培訓

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

• Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
• Assess national and international policy developments (Canada, U.S., OECD, etc.).
• Evaluate legal and ethical risks in AI procurement and use.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lecture and legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussion.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is increasingly being used to improve the efficiency, accessibility, and responsiveness of public service delivery in areas such as taxation, healthcare, immigration, and social programs.

This instructor-led, live training (online or onsite) is aimed at public service delivery professionals with limited experience in AI who wish to explore real-world applications, automation strategies, and planning considerations for incorporating AI into front-line government services.

By the end of this training, participants will be able to:

• Identify areas in their department where AI can improve public service operations.
• Understand automation tools and AI-driven decision support systems.
• Explore use cases in forecasting, language access, and citizen assistance.
• Assess ethical, operational, and citizen trust factors in AI-enabled services.

Format of the Course

• Interactive lecture with real-life examples.
• Public sector use case walkthroughs and group discussion.
• Strategy planning exercises adapted to participants' departments.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

• Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
• Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
• Recognize cybersecurity threats targeting AI models and data pipelines.
• Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

• Interactive lecture and discussion of public sector use cases.
• AI governance framework exercises and policy mapping.
• Scenario-based threat modeling and risk evaluation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.

This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.

By the end of this training, participants will be able to:

• Understand how AI tools assist with common administrative tasks.
• Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
• Integrate AI tools with calendars, task lists, and office software.
• Apply best practices for prompt writing and result interpretation.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with real-world administrative tasks.
• Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ChatGPT 是一款功能强大的 AI 助手，能够为政府专业人员提供起草、研究、总结和任务自动化的支持。

本次由讲师指导的培训（线上或线下）面向公共部门工作人员，特别是那些对 AI 工具使用经验有限或没有经验，但希望有效应用 ChatGPT 进行政府相关沟通、分析和行政效率提升的人员。

通过本次培训，参与者将能够：

• 使用 ChatGPT 撰写和修改政府电子邮件、备忘录和报告。
• 精准总结政策文件、公众意见或研究成果。
• 为日常行政和分析任务设计有效的提示。
• 在公共部门环境中使用 AI 时，应用基本的隐私和合规原则。

课程形式

• 互动式讲座和讨论。
• 真实的政府导向用例。
• 动手实践和提示写作练习。

课程定制选项

• 如需根据您部门的特定工作流程或政策优先级定制本课程，请联系我们安排。

在本次培训结束时，学员将能够：

在本培訓結束時，學員將能夠：

此由講師帶領的即時在線培訓課程旨在進階政府專業人員和政策專家，他們希望利用DeepSeek 進行數據驅動的治理和政策創新。

培訓結束時，參與者將能夠：

• 利用DeepSeek AI進行政策分析和戰略決策。
• 自動化政府報告，提高數據透明度。
• 應用基於AI的見解來創新公共部門。
• 通過AI驅動的解決方案加強公民參與。

這是由講師指導的香港（線上或線下）培訓，針對中級水平的公共部門專業人士，旨在通過更先進的AI互動，使用Gemini生成高質量內容、協助研究並提高生產力。

在培訓結束時，參與者將能夠：

• 為特定用例製作更有效和量身定制的提示。
• 使用Gemini生成原創和創意的內容。
• 精確地總結和比較複雜的信息。
• 使用Gemini進行頭腦風暴、計劃和高效組織想法。

Artificial Intelligence (AI) is transforming public sector operations, decision-making, and service delivery worldwide.

This instructor-led, live training (online or onsite) is aimed at public sector leaders with little to no prior background in AI who wish to understand the fundamentals of AI, assess its strategic relevance, and explore how it can be ethically and effectively adopted within government organizations.

By the end of this training, participants will be able to:

• Understand the key concepts and terminology in artificial intelligence.
• Evaluate AI’s opportunities and risks within public sector contexts.
• Explore the ethical and regulatory considerations relevant to AI use in government.
• Develop informed perspectives for AI-related policy, procurement, and strategy.

Format of the Course

• Interactive lecture and discussion.
• Real-world public sector case studies.
• Guided group reflection and policy exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

在本次培訓結束時，學員將能夠：

Microsoft 365 Copilot 將AI整合到流行的Office工具中，通過智能建議、內容生成、任務自動化和高級數據分析來提升生產力。它使專業人士能夠更高效地工作，而無需高級技術技能。

這項由講師主導的培訓（線上或線下）針對初級行政專業人士，旨在幫助他們學習如何在日常工作中有效使用Microsoft 365 Copilot。

培訓結束後，參與者將能夠：

• 了解Microsoft 365 Copilot是什麼，以及它在Office應用中的運作方式。
• 在Word中使用Copilot來起草、總結和格式化文檔。
• 在Excel中應用Copilot來分析數據、生成公式和創建報告。
• 在Outlook中使用Copilot來管理電子郵件溝通並創建會議摘要。
• 在Teams中使用Copilot進行協作，以簡化會議和任務跟進。

課程形式

• 互動式講座與討論
• 真實世界的練習與範例
• 在Microsoft 365應用中進行實踐操作

課程定制選項

• 如需為本課程定制培訓，請聯繫我們進行安排。

Microsoft 365 Copilot Chat is an AI-powered assistant integrated into Microsoft 365 applications to help users write, summarize, analyze, and automate tasks more effectively.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level business professionals who wish to use Copilot Chat across Word, Excel, PowerPoint, and Outlook to improve daily productivity and communication.

By the end of this training, participants will be able to:

• Use Copilot Chat to generate content and insights in Word, Excel, PowerPoint, and Outlook.
• Create and refine prompts for more accurate and useful AI responses.
• Automate routine tasks using basic scripting and integration techniques.
• Apply best practices for security, ethics, and accuracy in generative AI usage.

Format of the Course

• Interactive lecture and discussion.
• Lots of hands-on practice in Microsoft 365.
• Real-world use cases and guided labs.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot 是一個集成到 Microsoft Office apps 中的 AI 驅動助手，幫助用戶更高效地起草、分析、總結、可視化和溝通。

這是由講師主導的培訓（線上或線下），旨在幫助中級專業人士利用 Microsoft 365 Copilot 的功能，提升核心應用中的生產力並改善工作流程。

在培訓結束時，參與者將能夠：

• 在 Word 中使用 Copilot 起草、總結和重寫文件。
• 在 Excel 中使用 Copilot 分析、可視化和自動化數據任務。
• 從大綱或文件中創建 AI 輔助的 PowerPoint 演示文稿。
• 在 Outlook 中使用 Copilot 增強電子郵件管理和溝通。
• 在 Teams 中使用 Copilot 簡化協作、會議跟進和任務跟踪。

課程形式

• 互動式講座和討論。
• 大量練習和實踐。
• 在實時實驗室環境中進行動手操作。

課程定制選項

• 如需為本課程請求定制培訓，請聯繫我們進行安排。

這個面對面的、由講師主導的實時培訓（在線或現場）旨在為中級主管和編程專員提供擴展他們在SharePoint方面的知識和有效利用Microsoft 365 Copilot 的技能。

參加培訓後，參與者將能夠：

• 了解SharePoint架構和管理的基本原則。
• 配置和管理SharePoint站點和用户權限。
• 在SharePoint內部實施安全和合規措施。
• 整合和管理Microsoft 365 Copilot 功能以提高組織生產力。
• 應用數據治理和內容管理的最佳實踐。